Agartala, April 09, 2025: In a major leap towards digital governance, the Transport Department of Tripura has reported a record-breaking revenue collection of Rs 155.19 crore for the financial year 2024–25, marking a historic milestone in its financial performance and showcasing the impact of the recently introduced cashless payment system.

According to a press communiqué issued on Tuesday, the department officially began its cashless transformation on November 6, 2023, after a successful trial phase that commenced on June 3, 2023, as part of the Digital India initiative. This move replaced the long-standing system of cash-based transactions, aimed at increasing transparency and reducing corruption in public services.

“In line with the digital era, we’ve taken a significant step by introducing cashless services across all Transport Department offices. This reform has not only made transactions more convenient for citizens but also ensured better compliance and accountability. The results are evident in our revenue figures, which have steadily increased year on year,” a senior Transport Department official said in the statement.

The department’s revenue collection has shown a consistent upward trend over the past eight financial years, starting with Rs 54.38 crore in 2017–18, followed by Rs 83.50 crore in 2018–19, Rs 97.14 crore in 2019–20, Rs 87.93 crore in 2020–21, Rs 92.83 crore in 2021–22, Rs 115.63 crore in 2022–23, Rs 145.90 crore in 2023–24, and reaching an all-time high of Rs 155.19 crore in 2024–25.

Alongside, the number of registered vehicles has also grown significantly—from 4,80,180 in 2017–18 to 8,07,794 in 2024–25.

The official noted, “Over 96% of the department’s revenue was previously collected in cash. By going digital, we’ve been able to minimize human error and scope for malpractice, leading to enhanced delivery of citizen services.”

The Transport Department’s efforts have been met with widespread public appreciation, and officials believe this shift marks a major reform in citizen-centric governance. “This is not just about revenue. It’s about building trust, enhancing efficiency, and paving the way for a modern administrative model,” the official added.